QTC Management Jobs | Customer Service Agent Employment Opportunity at QTC Management Careers Portal

QTC Management Jobs | Customer Service Agent Employment Opportunity at QTC Management Careers Portal. QTC Management  San Antonio, TX Jobs. Check San Antonio, TX Government Jobs for freshers. San Antonio, TX Entry Level Jobs. Get latest job employment in USA. USAJobs in San Antonio, TX.

QTC Management is a leading job provider company. Job seekers who are searching QTC Management Jobs opportunity, there are lots of jobs opportunity available. If you are interested to do work with QTC Management then you can apply for QTC Management Jobs. The details of QTC Management Careers opportunity is provided in the below section. You can choose the latest jobs in QTC Management which one matching with your profile.

QTC Management Jobs | Customer Service Agent Position available.

QTC Management now hiring for Customer Service Agent Position for San Antonio, TX location. This is best jobs opportunity for candidates looking for QTC Management Jobs near me. Candidates those are interested to do QTC Management Jobs in San Antonio, TX Location can apply for this Customer Service Agent job position. For this best jobs in QTC Management company/department office situated in San Antonio, TX Location you need experience from relevant field qualification. This is also a great opportunity for job seekers who are trying to find out Highest Paying jobs in QTC Management San Antonio, TX. Because QTC Management is providing approximately  $13.70 per hour for the position of Customer Service Agent.

Details of QTC Management Jobs for Customer Service Agent Position according to company’s official QTC Management Careers Page given below table in shorts. If you need to know all information in details about QTC Management Jobs San Antonio, TX location the you should read this post till the end.

Name of Company QTC Management
Job Profile Customer Service Agent
Name of Recruitment QTC Management Recruiting
Salary approximately  $13.70 per hour
Job Location San Antonio, TX
Job Type QTC Management Jobs in San Antonio, TX

QTC Management Jobs Description

Responsible for answering, processing, and documenting all calls and electronic correspondence from military service members and military representatives. Duties include screening military medical forms for accuracy and thoroughness, identifying required medical, dental, and behavioral health procedures, then scheduling individual in-clinic, group, or telephonic appointments. Serves as the face of the organization through interactions with service members, delivering exceptional customer service at all touch points.

Essential Duties and Responsibilities:

  • Provide customer service to all Service Members regarding medical services
  • Responsible for scheduling Service Member medical and/or dental services in-clinic or offsite
  • Investigate and resolve customer inquiries
  • Collect, analyze and summarize client data in support of continuous improvement
  • Investigate issues with management to assist in trend identification
  • Interface with operational departments to ensure customer requirements are met
  • Perform other duties and responsibilities as assigned

Competencies:

  • Ability to communicate complex or technical information
  • Excellent customer service skills
  • Strong knowledge of MS Office and ability to learn new software quickly
  • Ability to work in a fast-paced environment and adapt to change
  • Strong organization and planning skills
  • Self-motivated and able to work independently
  • Knowledge of nursing and medical practices and procedures

Education and/or Experience: (includes certificate & licenses)

  • High School Diploma, or equivalent GED required, graduate from an accredited school of nursing preferred
  • 0 to 1 year of relevant experience
  • Licensed Vocational Nurse (LVN), Certified Medical Assistant (MA), Certified Nursing Assistant (CNA), or equivalent to military specialist (Medic, Corpsman, Pararescue, Health Services Technician, etc.) with direct verifiable patient care
  • Must be able to successfully pass contractually required Federal background check
  • Contract requires U.S. Citizenship and ability to obtain a DoD Common Access Card (CAC)

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

Qualifications

Skills

Experience

Required

Licensed Vocational Nurse (LVN), Certified Medical Assistant (MA), Certified Nursing Assistant (CNA), or equivalent to military specialist (Medic, Corpsman, Pararescue, Health Services Technician, etc.) with direct verifiable patient care
Less than 1 year: Relevant Experience

Licenses & Certifications

Preferred

Licensed Vocational Nurse

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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FAQ for QTC Management Jobs Employment

  •  Who are hiring ?

Answer:- QTC Management Hiring.

  • Which Job Profile QTC Management Needed?

Answer:- QTC Management Recruiting for Customer Service Agent job position.

  • Which is the official QTC Management Careers Portal?

Answer:- www.indeed.com is official QTC Management Careers Portal.

  • What is Qualification for this QTC Management Recruitment?

Answer:- experience from relevant field Required for Customer Service Agent job position.

  • How to Apply for QTC Management Customer Service Agent job position?

Answer:- You can apply online with the help of direct apply link provided in above section.

 

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