UC San Diego Jobs |Customer Service Call Center Representative Employment Opportunity at UC San Diego Careers Portal

UC San Diego Jobs | Customer Service Call Center Representative Employment Opportunity at UC San Diego Careers Portal. UC San Diego  San Diego, California Jobs . Check San Diego, California Government Jobs for freshers. San Diego, California Entry Level Jobs . Get latest job employment in USA. USAJobs in San Diego, California.

UC San Diego is a leading job provider company. Job seekers who are searching UC San Diego   Jobs opportunity, there are lots of jobs opportunity available. If you are interested to do work with UC San Diego then you can apply for UC San Diego Jobs. The details of UC San Diego Careers opportunity is provided in the below section. You can choose the latest jobs in UC San Diego which one matching with your profile.

UC San Diego Jobs | Customer Service Call Center Representative Position available.

UC San Diego now hiring for Customer Service Call Center Representative Position for San Diego, California location. This is best jobs opportunity for candidates looking for UC San Diego Jobs near me. Candidates those are interested to do UC San Diego jobs in San Diego, California Location can apply for this Customer Service Call Center Representative job position. For this best jobs in UC San Diego company/department office situated in San Diego, California Location you need experience from relevant field qualification. This is also a great opportunity for job seekers who are trying to find out Highest Paying jobs in UC San Diego San Diego, California. Because UC San Diego is providing approximately $20.74 – 24.62 an hour for the position of Customer Service Call Center Representative.

Details of UC San Diego Jobs for Customer Service Call Center Representative Position according to company’s official UC San Diego Careers Page given below table in shorts. If you need to know all information in details about UC San Diego jobs San Diego, California location the you should read this post till the end.

Name of Company UC San Diego
Job Profile Customer Service Call Center Representative
Name of Recruitment UC San Diego Recruiting
Salary approximately $20.74 – 24.62 an hour
Job Location San Diego, California
Job Type UC San Diego Jobs in San Diego, California

UC San Diego Jobs Description

As a member of the Housing, Dining, Hospitality (HDH) Customer Service Center (CSC) team, provide support to HDH customers in the operation, maintenance, custodial and information systems work in departmental buildings, utility systems and custodial functions. Accept, analyze, suggest solutions for, refer, and dispatch trouble calls. Assess urgency, nature, level, and type of problem. Identify and advise customers of unusual problems that may harm the environment, people, or programs, and coordinate appropriate emergency response. Resolve, coordinate, and follow up on internal/external service requests, delays, and complaints. Using MAXIMO maintenance management software, initiate and track work orders, monitor jobs in progress, and compile reports. In conjunction with supervisor plan new customer service strategies and work processes that promote continuous service improvement. Enter and track work orders and billing information through MAXIMO maintenance management system. Analyze information from requestor to properly create, prioritize and categorize work requests. As time allows and operational needs require, provide back- up administrative assistance to other Property Operations, and Planning (POP) Business Office operations to include but not limited to filing, payroll, ordering of supplies, processing of bids and invoices, auditing, and lock and key coordination.

Housing Dining Hospitality (HDH) is a self-funded, large and complex campus department consisting of 7 divisions, with approximately 700 career employees, 1000 to 1200 student employees and an annual operating budget of greater than $170 million. HDH provides housing for approximately 15,000 undergraduates, grad students, faculty, staff and their families in over 400 buildings covering approximately 6 million sq. ft. HDH is in the midst of implementing an aggressive building plan which will add 4100 new beds and almost double our square footage by 2028.

Currently, HDH houses 38% of UCSD’s enrolled students with a goal of housing 65% by 2028.HDH provides maintenance and repair, contract meals/meal plan management, as well as retail food service, conference services and catering services to residents, students, faculty, staff, and campus visitors.

  • WORK HOURS: Nights, 10hrs per Day , Wednesday to Saturday 2:30 pm to 1 am
  • Overtime may be required
  • Vacation may not be taken the Wednesday before move in of Fall quarter through the 2nd week of school.

QUALIFICATIONS

  • Organizational, writing, and mathematical ability to accurately and efficiently complete general administrative work such as filing, payroll, ordering of supplies, processing of bids and invoices, auditing, lock and key coordination, correspondence, inventory, and documentation of administrative procedures and practices.
  • Ability to uncover the important and relevant information about a problem through effective customer interface, conversation, and questioning and dispatch appropriate work order. Ability to build and maintain customer relations through a professional approach to handling customer service needs and problems.
  • Ability to independently analyze situations and problems, identify issues and make effective decisions or recommendations within established procedures. Ability to communicate sound judgment and respond quickly to sensitive and urgent situations
  • Demonstrated ability to work efficiently in a busy, service oriented office atmosphere with frequent interruptions, varied work assignments, and fluctuating priorities while meeting deadlines. Ability to work with other staff personnel in a positive, team oriented manner.
  • Excellent interpersonal skills including tact, confidentiality, diplomacy, and flexibility; excellent telephone manner in handling a variety of calls. Proven ability to demonstrate mature judgment, confidentiality, diplomacy, and flexibility to promote and to maintain positive working relationships and job effectiveness.
  • Proven communication skills, both verbal and written, including knowledge of correct English grammar, spelling, punctuation, and usage, with the ability to compose letters and memoranda utilizing appropriate formats and styles, while proofing work to ensure accuracy of grammar, punctuation, and spelling.
  • Ability to fully analyze assignments, to gather data and information, and to work with tact and diplomacy with all members of the campus community.
  • Ability to operate standard office equipment, i.e. computer, 10-key, various printers, fax machine, copy machine, and scanner.
  • Proven ability in data entry, database-work order management, word processing, Microsoft Access, Excel, Outlook, and Word. – Required
  • Ability to input a high volume of complex data accurately and within pre-established deadlines. Ability to manipulate the data base to analyze data and produce requested reports.
  • Ability to maintain acceptable work habits, demeanor, attention to detail, punctuality and regularity of attendance.

Preferred

  • Demonstrated ability to effectively interpret and follow instructions and complete accurately assignments which require a high level of detail.

SPECIAL CONDITIONS

  • Job offer is contingent upon satisfactory clearance based on Background Check results.
  • Alternate shift hours to include days, nights and weekends. Work shifts may vary from time to time based on operational needs.

Our employees enjoy competitive compensation packages and educational opportunities in a diverse, stimulating workforce.

This position is eligible for full benefits first day of hire:
a) Health/Dental/Vision Insurance
b) Vacation/holidays (15 vacation days & 13 paid holidays a year)
c) Work/Life Balance
d) Life insurance
e) UC Retirement Plan
f) Pet Insurance

How to Apply: UC San Diego Jobs Application Submission Process

  • Register/Log in to Official UC San Diego Job Portal.
  • Click on the UC San Diego job listing Page.
  • Select the right profile which you want to apply.
  • Fill the UC San Diego Hiring Form with all necessary details.
  • Now click on the final submissions button. (Note:- Please once check all details before click on the submit button).
  • Now you can take a print out for future use.
Apply Now

FAQ for UC San Diego Jobs Employment

  •  Who are hiring ?

Answer:- UC San Diego Hiring.

  • Which Job Profile UC San Diego Needed?

Answer:- UC San Diego Recruiting for Customer Service Call Center Representative job position.

  • Which is the official UC San Diego Careers Portal?

Answer:ucsd.edu is official UC San Diego Careers Portal.

  • What is Qualification for this UC San Diego Recruitment?

Answer:- experience from relevant field Required for Customer Service Call Center Representative job position.

  • How to Apply for UC San Diego Customer Service Call Center Representative job position?

Answer:- You can apply online with the help of direct apply link provided in above section.

 

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